Privacy Policy
Last updated October 2025
1. Introduction
Luscious Touch is the trading name of SWB Cosmetics Ltd, a company registered in the United Kingdom.
We are committed to protecting your personal information and respecting your privacy.
This policy explains how we collect, use and protect any information that you give us when you use our website or purchase our products online.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are registered with the Information Commissioner’s Office (ICO) – Registration No. 00011910484.
2. Information We Collect
We may collect the following details from you:
• Name, address, telephone number and email address
• Billing and delivery information for order fulfilment
• Payment details (processed securely through our payment providers)
• Messages or enquiries sent via our contact form or email
• Marketing preferences if you subscribe to our newsletter
• Technical information such as IP address, browser type and device data through cookies
3. How We Use Your Information
We use this information to:
• Process and deliver your orders
• Contact you regarding your purchase or enquiry
• Send marketing or promotional messages where you have consented
• Maintain internal records and comply with legal requirements
• Improve our website and customer service
4. Legal Basis for Processing
We process personal data under the following lawful bases:
• To perform a contract (for your orders and enquiries)
• With your consent (for marketing or newsletters)
• To comply with legal or tax obligations
• For legitimate business interests (to improve and protect our business)
5. Data Security and Storage
We are committed to ensuring that your information is secure.
Appropriate physical, electronic and managerial procedures are in place to safeguard and secure the data we collect online.
We retain your personal data only for as long as necessary for our business or legal requirements.
6. Sharing Your Information
We only share your personal information with trusted third parties where necessary to process your orders and operate our business.
This includes:
• Payment processors such as Lightspeed Payments, Square, PayPal, or other secure gateways used on our website.
• Bank transfer payments, where applicable, processed securely through our business bank account.
• Delivery and courier companies for order fulfilment.
• Website hosting, maintenance and analytics providers to support website functionality and performance.
All third parties are required to keep your information secure and to use it only for the specific purpose of providing their service to us.
We do not sell, rent or trade your personal data to anyone.
7. Cookies
Our website uses cookies to improve your browsing experience and track website performance.
You can choose to accept or decline cookies through your browser settings.
Further details are available in our separate Cookie Policy.
8. Your Rights
Under data-protection law, you have the right to:
• Request a copy of the data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent for marketing at any time
To exercise these rights, please contact us using the details below.
9. Contact Details
Luscious Touch
Email: info@luscioustouch.com
Address: Watson Farm. PE24 4NE
Company Name: SWB Cosmetics Ltd
ICO Registration No: 00011910484
If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Updates to This Policy
This policy may be updated from time to time.
Any changes will be posted on this page with the revised date.
